TRAINERS CODE OF CONDUCT
A. Qualifying trainers
St. John Ambulance of Malaysia (SJAM) First Aid Trainers should be prepared and get qualified based on Training the Trainers or any other qualifying courses available by SJAM. Medical practitioners who conduct trainings should also possess valid qualifying certificates by the Ministry of Health as well as registered as SJAM First Aid Trainers.
B. Professional Attitude
The reliance of the public and corporate organisations onto the advice of SJAM First Aid Trainers imposes an obligation to maintain high standards of integrity and competence. In recognition of the public interest and their obligation to the profession, SJAM First Aid Trainers must:
• Exercise independence in thought and action.
• Hold the affairs of their clients in strict confidence.
• Continuously strive to improve their professional skills.
• Advance professional standards of training.
• Treat similarly situated people similarly, while taking account of human, cultural, and other differences.
• Uphold the honor and dignity of the profession.
• Maintain the standards of personal conduct.
• Promote fair, safe and sustainable learning environment.
• Strive to achieve the balance between interest as a trainer and that of the client.
C. Independence and Objectivity
SJAM trainers must maintain independence and objectivity in their professional activities. They must not offer, solicit, or accept any gift, benefit, compensation, or consideration that reasonably could be expected to compromise their own or another’s independence and objectivity.
SJAM trainers must not knowingly make any misrepresentations relating to training and recommendations, actions, or other professional activities.
SJAM trainers must not engage in any professional conduct involving dishonesty, fraud, or deceit or commit any act that reflects adversely on their professional reputation, integrity, or competence.
II. CONFLICTS OF INTEREST
A. Disclosure of Conflicts
SJAM trainers must make full and fair disclosure of all matters that could reasonably be expected to impair their independence and objectivity or interfere with respective duties to their clients, prospective clients, and trainees. They must ensure that such disclosures are prominent, are delivered in plain language, and communicate the relevant information effectively.
B. Referral Fees
SJAM trainers must disclose to SJAM and their clients, and prospective clients, as appropriate, any compensation, consideration, or benefit received from, or paid to, others for the recommendation of SJAM services (if any).
III. REPONSIBILITIES AS A SJAM TRAINER
A. Conduct as a trainer in any training program
SJAM trainers must not engage in any conduct that compromises the reputation, integrity, validity, or security of SJAM examinations and assessments.
B. Reference to SJAM and designation
When referring to SJAM, SJAM membership and/or SJAM designations, SJAM trainers must not misrepresent or exaggerate the meaning or implications of membership in SJAM or on holding SJAM designation.
C. Reference to SJAM materials and intellectual property rights
When referring to SJAM notes, slides, any teaching materials, St. John Ambulance first aid manuals, logos, trademarks, photos, videos and/or multimedia references, SJAM trainers must not utilise the same materials and intellectual properties for corporate trainings not sanctioned by SJAM and/or for monetary gains. Except for notes and handouts to participants, no training materials, slides or any parts of the slides, photos, videos and/or multimedia references can be given to clients or participants. Any downloaded materials to client’s hardware must be removed after the course.